FAQ

It is important that any RHI payback given to the customer is based only on a valid EPC. The software will provide you with an RHI payment based on calculations, however, this is only to be used as a very rough guide. 

It must be clear to customers that the RHI payments will be taken from the EPC once the required Loft Insulation (250mm) and Cavity Wall Insulation has been installed.

For any further questions please speak to your Mentor on Freephone 01244 784 260 or email [email protected]